How quickly can you fix my slow movement?

We understand how frustrating a slow-moving garage door can be. In most cases, our technicians can diagnose and repair slow movement issues within a single service visit. The most common causes include worn rollers, lack of lubrication, misaligned tracks, or aging springs. We carry parts for immediate repair and offer same-day service in most areas. With our 2-hour response guarantee, we can typically have your door operating smoothly the same day you call.

What causes slow movement in garage doors?

Slow garage door movement is typically caused by several factors: worn or damaged rollers that create friction, lack of proper lubrication on tracks and moving parts, weakening torsion or extension springs that struggle to lift the door's weight, misaligned tracks that impede smooth operation, or an aging opener motor that has lost power over time. Weather conditions, especially cold temperatures, can also affect door speed. Our certified technicians perform a comprehensive inspection to identify the exact cause and provide a lasting solution.

Do you offer financing for new commercial door installations?

Yes, we offer flexible financing options for commercial garage door installations. We understand that upgrading or replacing commercial doors is a significant investment for your business. Our financing programs include 0% interest options for qualified buyers, extended payment terms up to 60 months, and quick approval processes with minimal paperwork. We work with several lending partners to find the best rates for your situation. Contact us for a free estimate and we'll discuss all available financing options during your consultation.

How often should I have my garage door serviced?

We recommend having your garage door professionally serviced at least once a year. Regular maintenance includes lubricating moving parts, checking spring tension, inspecting cables and rollers, testing safety features, and adjusting track alignment. Annual maintenance helps prevent unexpected breakdowns, extends the life of your door, and ensures safe operation. For doors used frequently or in commercial settings, we recommend service every 6 months.

What brands of garage doors do you install?

We're authorized dealers for major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We also install and service LiftMaster, Chamberlain, and Genie openers. Our wide selection ensures we can match any home style and budget. All brands come with manufacturer warranties plus our own 10-year warranty on installation.

How long does a garage door installation take?

A standard residential garage door installation typically takes 4-6 hours, depending on the complexity of the job. This includes removal of the old door, installation of the new door and hardware, opener installation if needed, and testing. Commercial installations may take longer depending on the door size and type. We always complete installations in a single visit.

Do you provide emergency garage door services?

Yes! We offer 24/7 emergency garage door repair services. If your door is stuck open, won't close, or poses a security risk, our emergency team is available around the clock. We charge no extra fees for emergency calls during regular hours, and our technicians arrive fully equipped to handle most repairs on the spot.

What is included in your 10-year warranty?

Our 10-year warranty covers parts and labor on all new door installations. This includes the door panels, hardware, springs, cables, and opener components. If any covered part fails during normal use within 10 years of installation, we'll repair or replace it at no cost. Some restrictions apply to commercial installations - ask for details.

Can you repair my garage door opener or do I need a new one?

In many cases, we can repair your existing opener rather than replacing it. Common repairs include replacing worn gears, fixing circuit boards, and adjusting safety sensors. However, if your opener is more than 15 years old, lacks safety features required by current codes, or needs frequent repairs, a new opener may be more cost-effective. We'll give you an honest assessment and options.

What should I do if my garage door won't close?

If your garage door won't close, first check the safety sensors at the bottom of the tracks - make sure they're aligned and free of obstructions. Try cleaning the sensor lenses and ensuring nothing is blocking the door's path. If the sensors look fine, check your remote batteries. If the problem persists, it could be a spring issue, track misalignment, or opener malfunction. Don't try to force the door closed - call us for a safe diagnosis.

Motor Repair: A Complete Guide for Homeowners

2024-01-15 8 min read

When your garage door motor starts acting up, it can be frustrating and inconvenient. Understanding the basics of motor repair can help you make informed decisions about maintenance and when to call a professional.

Common Signs Your Motor Needs Attention

The first step in motor repair is recognizing when something is wrong. Watch for these warning signs: unusual grinding or humming noises, the door moving slower than usual, intermittent operation, or the motor running but the door not moving. These symptoms often indicate worn gears, electrical issues, or motor burnout.

Understanding Your Garage Door Motor

Modern garage door openers use one of three main motor types: AC motors, DC motors, or belt-drive systems. AC motors are durable and powerful but can be noisy. DC motors offer quieter operation and soft start/stop features. Belt-drive systems combine a DC motor with a rubber belt for the quietest operation possible.

DIY Troubleshooting Steps

Before calling a professional, try these basic troubleshooting steps. First, check your power source, ensure the outlet works and the motor is plugged in securely. Next, inspect the remote batteries and reprogram if necessary. Check the safety sensors at the base of the door for alignment issues or obstructions.

When to Call a Professional

While some issues can be DIY fixes, motor repairs often require professional expertise. If you hear grinding noises from inside the motor housing, smell burning, or see smoke, disconnect power immediately and call a technician. Internal gear replacement, capacitor issues, and circuit board problems all require professional diagnosis and repair.

Preventive Maintenance Tips

Regular maintenance extends motor life significantly. Lubricate moving parts annually, test the auto-reverse safety feature monthly, and keep the motor housing free of dust and debris. Schedule professional maintenance yearly to catch potential issues before they become expensive repairs.

Cost Considerations

Motor repair costs vary widely depending on the issue. Simple fixes like sensor realignment might cost under $100, while motor replacement can range from $150 to $500 or more. Factor in labor costs and always get multiple quotes for major repairs.

Back to Blog